Refund policy

RETURN AND REFUND POLICY

Coffee and other perishable goods are final sale and cannot be returned.

DAMAGED, INCORRECT, OR DEFECTIVE ORDERS

If your order arrives damaged, incorrect, or defective, please contact us through our Contact Us form within 7 days of delivery. Include your order number and, when possible, photographs of the item and packaging. We will review the issue and, when approved, offer a replacement or refund.

NON-FOOD MERCHANDISE

Unused non-food merchandise may be returned within 30 days of delivery if it is in its original condition and packaging and you have proof of purchase. Please contact us through our Contact Us form before sending any item. Items returned without prior authorization may not be accepted.

Sale items and gift cards are final sale.

REFUNDS

Approved refunds will be issued to the original payment method. Your bank or card issuer may require additional time to process and post the refund.